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Frequently asked questions

• What's the difference between your pergolas?

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  There are many differences between our pergolas. These include the leg dimensions, materials used, and features included in the pergolas.

  Our Titan pergolas are completely aluminium.
  Our Proteus pergolas are aluminium legs and steel louvres.
  Our Shadow pergolas are completely steel.

  Full product descriptions including dimensions, materials and specifications can be found on the individual products.

• Do I need planning permission for a pergola?

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  If your pergola is going in your garden, you will not need planning permission. This is because pergolas are classed as semi-permanent structures, which are secured to an existing surface. 
  If you live in a conservation area, a listed building, or at the front of your house, you may need to seek planning permission. If you're unsure, you should always contact your Local Planning Office. 

• How long does it take to build a pergola?

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  Our pergolas will require assembly and we recommend 2-3 people are required to safely lift and assemble the pergola. The build time is approx 2 hours and should be positioned on a solid and hard surface, like concrete bases.

  If you need assistance with building your pergola, we've created a helpful how-to guide which you can watch here.

• What should I use to fill my parasol base?

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  No one wants a parasol that topples over in the wind, which is why we recommend our sand and water parasol bases are filled with Kiln Dried Sand because it's free flowing and easier to fill the bases. To fill the slabs correctly we recommend filling each slab with kiln dried sand and then saturating with water.
  
  You cannot use only water in these bases as they are not watertight. Please use a mixture of the two.
  We suggest you purchase 3 x 25kg bags of kiln dried sand to fill the 100kg bases we offer on our website. 
  Please note: The required amount of sand to fill a base can be found on the individual product descriptions.

• What size parasol would you recommend with my dining set?

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  Everyone's set up is different, but as outdoor living specialists, we know a thing or two about garden furniture setups. So here are our recommendations for the ultimate parasol coverage.
  
  

  4 seat sets

  4 seat round tables 1.05m & 1.2m - we would suggest a 2.4m round parasol
  
  

  6 seat sets

  6 seat round tables 1.3m & 1.4m - we would suggest a 2.7m round parasol

  6 seat rectangular tables 1.5m x 1m - we would suggest a 3m x 2m rectangular parasol

  6 seat oval tables 1.8m x 1.2m - we would suggest either a 2.7m round - Click Here or a 3m x 2m rectangular parasol

   

  8 seat sets 

  8 seat round tables 1.5m & 1.8m - we would suggest a 3m round parasol

  8 seat rectangular tables 2m x 1m - we would suggest a 3m x 2m rectangular parasol 

  8 seat oval tables 2.3m x 1.2m - we would suggest a 3m x 2m rectangular parasol

   

  Cube sets 

  4 seat cube sets - we would suggest a 2.7m round parasol

  6 seat cube set - we would suggest a 3m x 2m rectangular parasol

   

  Covers for parasols

  2.4m parasol - we would suggest the small cover

  2.7m parasol - we would suggest the medium cover

  3m & 3m x 2m - we would suggest the large cover