Contact us
Got a question? We're here to help
If you've got a query about one of our products, a delivery enquiry or want to chat about an order you've placed, please get in touch. Reach out to us through various channels, such as email, live chat, or the traditional telephone, ensuring we're always within your reach.
If you don't have time to call, drop us a message on WhatsApp. Message us.
Mon to Sat - 08:30 - 20:00
Sunday - 12:00 - 20:00
Christmas Hours
Our Customer Service team will be operating on a reduced Christmas service from 21st December 2024 to 2nd January 2025.
However, our Live Chat will be available during the Christmas period from 12:30pm to 8:00pm daily excluding 24th, 25th, 30th and 31st Decemeber and 1st January
Live Chat Assistant (Recommended)
Our Chat Assistant is available 24/7, if your query requires input from our team, we're available..
Mon to Sun - 12:30pm to 8:00pm
Click the Chat icon in the bottom right corner to start
If you've got a query relating to an order you have already placed then please email: [email protected]
Our dedicated sales team are on hand to answer any queries you have regarding our products, or if you require any assistance before placing an order. Please email: [email protected]
Phone
Call our Customer service team on 01268 207 681
Mon to Fri - 09:00 - 16:00
Saturday - 09:00 - 12:00
Sunday - CLOSED
Addresses
Head office & Essex: White Stores, Unit 8 Capitol Industrial Centre, Wickford, SS11 8YW
Cambridge: White Stores Factory Outlet, Sawston, Cambridge, CB22 3JG
Surrey: White Stores, Lavershot Barns, London Road, Windlesham, Surrey. GU20 6LL
Hertford: White Stores, The Riverside Garden Centre Ltd, Lower Hatfield Road, Hertford, Herts, SG13 8XX
Milton Keynes: White Stores, Unit 2 Grampian Gate, Milton Keynes, MK6 1BH
York: White Stores, Go Outdoors, Vangarde Retail Park, Huntington, York YO32 9AE
Useful quick links
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