Christmas at White Stores

Frequently asked questions

• Why should I choose an artificial tree over a real tree?

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  We prefer artificial trees as you get more for your money. You can use the tree year after year and don’t have the hassle of getting a real tree home or leaving it too late and being stuck with the small one. Plus, you won’t have to hoover up those pesky falling needles. Additionally, you can start your Christmas decorating early and have the tree up for longer.

• How to fluff up my Christmas Tree

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  Whilst there are many benefits to an artificial Christmas tree, such as lifespan, the guarantee it will last all Christmas and no falling needles, you do have to put some effort into decorating your tree for it to look its best.

  On a 7ft tree, we recommend spending around 45 minutes to an hour ‘fluffing’ your tree before it is ready to decorate with lights and baubles. On 6ft trees and below this should take slightly less time as there will be fewer branches. Whilst this may sound like a long time, this is the way to perfect your tree’s appearance and replicate the styling we have on our online photos. Additionally, it is time well spent, get the kids involved, and make it a fun family affair, perfect for getting in the Christmas spirit. The more people, the less time it will take! Once you have finished fluffing, your tree will look like the finished result reflected in our online pictures.

  Why not check out our handy video, click here. 

• I bought two Nutcrackers and they look different, why is this?

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  All of our lovely nutcrackers are hand-painted, therefore some differences may occur.

• How many lights should I use on my Christmas tree?

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  Please see the information below showing how many lights we would recommend using on your Christmas tree. 

  
  Compact cluster lights 

  5-6 ft trees - 600 Lights 

  7 ft trees - 800 lights 

  8 ft trees - 1000 lights 

  9-10 ft trees - 1200 lights

  Cluster lights 

  6 ft trees - 720 lights 

  7 ft trees - 960 lights 

  8 ft trees - 1500 lights 

  9-10 ft trees 2000 lights 

  
  Looking for more information? Check out our handy blog.

• What's the difference between cluster and compact cluster lights?

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  Whilst both our cluster and compact cluster Christmas lights have a similar design, they are different when it comes to the spacing between bulbs and the length of the lights, compared to their counterpart. 

  Our Cluster lights have a spacing of 1.5cm between each bulb and they offer a shorter length. Our compact cluster lights offer a spacing of 2.5cm between bulbs. Thanks to this extra spacing, our compact cluster lights are longer in length.