Our Story

A warm welcome from us

Some may say we’re a small outdoor living retailer with big goals. And they’re right!

Since 2005, we've been your trusted retailer in turning your outdoor living spaces into personal havens. As the pioneer online retailer in this market, our unwavering passion for outdoor living has been what sets us apart from others.

It's not just about furniture – it's about creating experiences. Our collection is a testament to quality, comfort, and style that blends seamlessly with every type of family. Choosing us means choosing excellence, backed by years of expertise.

So, what sets us apart from the competition, and why should you choose us over anyone else selling outdoor furniture?

Here’s 5 reasons why we should be your go to outdoor living retailer.

We care about the little things
We mean it. We really care. And things you might find boring about outdoor furniture are things that we are passionate about. It's the little details like ensuring our stool height is the same as our chair height so that when you have extra guests over you are all sat at the same level (that’s right, not everyone is doing this) and making sure our rising tables are that little bit higher so you don’t bang your knees. We're even thinking about the more complex solutions like creating a double layered gas pan system to ensure the furniture itself doesn’t get hot.

All of these elements that you might not think about until you have the furniture like finding out your old parasol does not fit the parasol hole in your new dining table, we’ve thought about! From built-in parasol hole adapters as standard, we’ve considered how you will need to use your furniture and we’ve made it happen. This allows us to be confident that our products are the best on the market – we’ve even won awards for our Titan pergola design.
We offer the largest selection of outdoor living products
We’ve got over 3,000 products for you to choose from.

That’s a lot! But don’t worry, we’ve made our website user friendly. However, if you prefer to shop in person, we have stores situated throughout the UK, with our Essex flagship store being the largest garden furniture showroom in the UK with over 200 sets on display. And if you are struggling to choose, our expert team are always on hand to answer your queries and can offer plenty of advice to help you come away with your perfect garden furniture.
We’re dedicated to customer satisfaction
Being a small family-run business has its advantages, one being that we are a close-knit team that all share the same goal: customer satisfaction and building community. Another is that we're small enough to care about you, but big enough to deliver. We know that the happiest customers are the best ambassadors for our brand and let’s face it, we all like nice things said about us. We want you to have enjoyed your White Store experience so much that you can’t help but gush about our amazing products and fantastic customer service to your friends and family.

It's important to us that your outdoor space becomes an extension of your home, and that we inspire you to create a garden that reflects your style (because we have something to suit everyone). So come into a store, meet us, pick up the phone, and chat with us on socials, we want to get to know you in whatever way we can so that we can help you choose your garden furniture and accessories.
We're industry leaders
Having established in 2005, we’ve picked up a thing or two along the way. This has given us the name of being one of the best in our field. We’ve developed an in-depth order tracking hub which lets you know where your order is even down to the detail of it being made in our factories. We’ve chosen the best 2-man and pallet couriers to ensure your delivery is smooth, and we’ve got great relationships with our manufacturers, meaning any complications are resolved quickly and efficiently.
We guarantee you'll be happy with your purchase
Our lengthy guarantees give you peace of mind and show that we’re confident in our product, which means you can be too. White Stores warranties are extensive and cover plenty of eventualities, you can find full details on our warranty page which is ready and available to access at any time, so you always know where you stand.

If there’s one thing we’re sure of it’s that you will love your chosen product.

Our Team

Our Awards

History of White Stores

We came to market in 2005, with a humble parasol design. This one parasol design has stood the test of time and remains unchanged for nearly 20 years! Proof that if something's not broken, don't fix it! Our ethos cemented us as a design led company focusing on product quality and design.

Since then, we’ve opened stores throughout the UK and offer the largest collection of outdoor living furniture & accessories in the UK, as well as a stunning selection of Christmas items – but we’ve remained true to our roots, still selling that exact parasol design today. You can find this parasol in Costa Coffee, and at the Open Golf Championships.

We’re passionate about homes and gardens and want our customers to feel like their garden has become an extension of their home. We create products that are unique in design and specialise in improving concepts so that they’re perfect for you.

We do that using the best materials and tried and tested techniques, surrounded by people who genuinely care about creating products to be proud of.

We’re a passionate outdoor living brand that designs and makes garden furniture, accessories, and Christmas products.

It’s really great to meet you.

White Stores at a glance

With over 15 years of garden expertise, we’re masters of outdoor furniture. From comfy garden sets to essential parasols and pergolas, we elevate your garden game. Proudly serving mainland UK, we deliver the best in outdoor living.

We’re committed to sustainability. Our skilled technicians fix any issues, and returns are repurposed or sent to our outlet store for resale.

Expect the best from one of the UK's largest outdoor living retailers!

UK Trustpilot

4.7 / 5

rating

Over

500,000

Happy customers

We've done over

580,000

deliveries

We have over

100 employees

Our team of experts

Now that we've told you all about White Stores, allow us to introduce you to those who make the magic happen. Our fantastically talented team of experts, who continue to make White Stores what it is today.