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In need of help?

Have you got questions about your White Stores account? We've answered our most asked questions for you.


  • Do I need to create a White Stores account to purchase?


    When purchasing at White Stores, we ask our customers to create an account. This is so all the little details about your order, including tracking, can be kept in the same place that's easy for you to access. Plus, it makes it easier to order again in the future!

  • How do I log into my account?


    Simply click on the 'My Account' button and follow the onscreen questions.


Contact us

Drop us an email


Got a query relating to your order? Make sure you've got your order number ready.


Email

Easier to call?


Speak to one of our experts. We'd be happy to help!


01268 207 681


Learn more about us

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White Stores Ltd is authorised and regulated by the Financial Conduct Authority and is the broker and not the lender. Our registration number is 655842.

White Stores Ltd offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.

Credit is provided subject to affordability, age and status. Minimum spend applies.